Reset Device

Important Instructions:

• If you have an external memory in your device, you must remove it to avoid losing your important data, since the process of hard reset will erase all content in its path.

• As the internal memory can not be removed, I suggest you make a complete backup of your important files, because the hard reset will delete all data types or existing files.

• Make sure you have the device charged up to 70%.

• Turn off the device
• Press and hold the buttons "Volume Up" + "Home" + Power " until the typical logo of Samsung Galaxy appears. 
• In few seconds and reset menu appears.
• Within the Reset menu down the Volume button less and we are in the "Wipe data / Factory reset" and pressed to confirm Power.
• On the next screen down to the "Yes - Delete all user data" option and pressed Power to confirm.
• The hard reset will start, be patient and wait a few seconds.
• On completion we will reset the Reset menu and select the "Reboot System Now" option and pressed Power to confirm.