Reset Device

Important Instructions:

• If you have an external memory in your device, you must remove it to avoid losing your important data, since the process of hard reset will erase all content in its path.

• As the internal memory can not be removed, I suggest you make a complete backup of your important files, because the hard reset will delete all data types or existing files.

• Make sure you have the device charged up to 70%.

• Turn off the device
• Press and hold the buttons "Volume Up" + "Home" + "Power" until the Android logo and then the Reset menu appears.
• Being in the Reset menu button down with Volume Less to the "Wipe data / Factory reset" and press Power button to confirm.
• On the next screen down to the "Yes - Delete all user data" option and press Power to confirm.
• The reset process will start and to verify that it is, finamos us if something like this message: "Wiping Data / Formatting Data".
• We hope to finish the reset process and Reset menu is displayed again. Select the first "Reboot System Now" option and press power button  to confirm.
• The device will restart for the last time and It will have finished applying the reset method, so easy.